Registering for a remote family doctor consultation is simple:
- Choose the service.
- Select a consultation time that suits you best.
- Fill out a short questionnaire to help the doctor better prepare.
- Pay for the service with your own funds.
- Wait for the doctor’s call via your chosen method (phone, Viber, WhatsApp, or Zoom) at the scheduled time. We will remind you of the upcoming consultation by email.
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Important
After the remote family doctor consultation, submit a request for reimbursement of the incurred expenses within 30 calendar days. You can do this quickly and conveniently by reporting the insured event in a way most convenient for you: online at www.ezalos.lt, by phone at +370 5 232 2500 (available 24/7), or by e-mail at seb@ops24.lt. Reimbursement of expenses will be provided within 15 calendar days after submitting the request and all required documents (invoice, a copy of the doctor’s consultation record, or other documents related to the insured event).