It's easy to sign up for a remote consultation:
Frequently asked questions
What is a remote GP consultation?
This is a service provided remotely by a family doctor. The service offers you the possibility to get a personal, professional consultation from your GP in just a few hours (when doctors are available) in case of a health problem or complaint, as well as a prescription for medication (e-prescription or renewal) or a recommendation for further tests, and a referral to a specialist, if necessary.
The service is provided by doctors with many years of experience.
When can I register for a remote GP consultation?
You can register for a remote GP consultation if you are travelling abroad:
- in case of health problems, complaints or acute illnesses (e.g. sore throat, cold, runny nose, fever, feeling dizzy or weak, urinary tract infection, etc.);
- for urgent medical problems that do not require a physical examination;
- for prescribing medicines, email. non-reimbursed prescription.
How do remote consultations with family doctors work?
Remote consultations can be provided in several different ways: by phone call, by Zoom video call, and by Viber and WhatsApp. When you register for a remote consultation, you will be able to choose the most convenient method of consultation for you.
What are the working hours of family doctors? / When are remote consultations available?
Remote consultations are available 7 days a week, daily from 08:00 to 20:00. During the registration process, you will be able to choose a date that suits you and the nearest available GPs.
Are these consultations covered by Balcia travel insurance?
Insured persons can pay for the services with their existing Balcia travel insurance policy. The travel insurance number and personal identification number provided during registration is used to pay for the service.
Can e-prescriptions be issued/renewed during a teleconsultation? prescriptions for medicines?
Yes, a remote GP consultation can lead to the prescription of medicines, either through a new prescription or by extending the patient’s existing unreimbursed e-Prescription. the recipe. No remote e-prescribing/e-billing. prescriptions for psychotropic drugs, narcotic analgesics, benzodiazepines, nominal drugs, reimbursable drugs and all drugs that cannot be prescribed in accordance with the prescribing procedure established by the Ministry of Health of the Republic of Lithuania.
The email issued during the remote consultation. the prescription is placed in the patient’s email. health account. Your assigned email. the prescription will also be visible to the pharmacist when the patient presents his/her ID at the pharmacy.
